Customer Service - Govee M1 Bedienungsanleitung

d. Cannot connect to Wi-Fi.
Do not skip the Wi-Fi connecting steps in the app.
5GHz network is not supported. Please set the router to 2.4GHz
and then reset it.
Connect your smartphone to Wi-Fi and check whether the
network works well.
Make sure that you have entered the correct Wi-Fi name and
password.
Change your Wi-Fi password to a brief one. 8 numbers and
letters are suggested.
Connect your smartphone hotspot to the strip lights and check
whether the router works with the strip lights.
e. Cannot connect to Alexa.
reconnect them.
Reset your smartphone Wi-Fi.
Unplug the adapter port then re-plug it.

Customer Service

Warranty: 12-Month Limited Warranty
Support: Lifetime Technical Support
Email: support@govee.com
@Govee
@Govee.smarthome
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