PROBLEM
THE INDICATOR
DOES NOT LIGHT UP
DURING USE
THE RED INDICATOR
LIGHT UP DURING
USE
THE WATER
TEMPERATURE
DOES NOT INCREASE
ALTHOUGH THE
GREEN INDICATOR IS
LIT UP
THE WATER
TEMPERATURE IS
TOO HIGH
HOSE LEAKING
GFCI/RCD KEEPS
TRIPPING OFF
If you continue to experience difficulty, please contact our Consumer Service
Department for assistance. See separate "Authorized Service Centers" sheet.
S AVE THESE INSTRUCTIONS
(114IO) ELECTRIC POOL HEATER ENGLISH 4.875" X 7.25" PANTONE 295U 04/23/2023
TROUBLESHOOTING GUIDE
CAUSE
1. The power cord is not
plugged in.
2. The GFCI/RCD plug is not
turned on.
3. The power button is not
pressed in place.
1. The water temperature is
too high.
2. No water flow.
3. Low water flow.
4. Heater is tilted or tipped over.
1. Pool or solar cover not been
used.
2. The pool size or water capacity
exceeds the heater capacity.
3. The water temperature is too
low.
1. Heating time too long.
1. Hose clamps.
2. Hose seals.
1. Product failure or electrical
circuit problem.
IMPORTANT
Page 10
REMEDY
• Plug in the power cord.
• Re-plug the GFCI/RCD and press the
"RESET" button.
• Re-press the power button.
• The temperature sensor will cut off the
power of heater when the water
temperature is above approximately
95°F (35°C). It continues to work when
the water temperature drop below
approximately 82°F (28°C).
• Turn on the filter pump.
• Ensure the plunger valves are opened
(if any).
• Ensure your filter cartridges are clear from
debris and dirt.
• Release all trapped air in the circulation
line.
• Check for the direction of water inlet and
water outlet hose. Reverse the hose if
necessary.
• Ensure the heater is in an upright position
all the time.
• Always use the solar cover if the pool is
not occupied.
• Increase the heating time properly.
• Stop the heater and shorten the heating
time.
• Tighten/reinstall hose clamps.
• Reposition/replace hose seals.
• Unplug the GFCI/RCD and then re-plug in
and press the "RESET" button to start
the heater. Contact Intex Service Center
if it trips off continuously.
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