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Warranty
Warranty declaration according to German BGB § 477:
Duration: 3 years from date of purchase
Warrant: Staudt Technologies GmbH
Area of validity: all countries we have been selling to at the time of purchase
Legal obligations: this warranty does not affect and/or limit any of our legal obligations.
Claiming:
Please contact us at following address in case you experience an issue with your device:
Staudt Technologies GmbH
Am Bahndamm 3
78234 Engen
GERMANY
We will provide you support and issue an RMA number if deemed necessary. In case of a return the device must be shipped to our
location. Please note that the receipt or bill of sales must be provided for any claim under warranty.
Coverage:
The warranty includes all loss of function during the warranty period that have been caused by manufacturing issues or defects in
used materials. The warranty does not cover loss of function caused by in improper use of the device.
It is at our discretion to fulfill a warranty claim by repairing or replacing your device. The repaired or replaced device is covered for
the remainder of the original product warranty period.
Excluded causes of failure:
Damages or failures resulting from...
Improper use
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Force majeure
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Modifications to the device
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Repairs executed by unauthorized 3
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Water ingress or humidity
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Impact, dropping and similar events
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...are not covered under this warranty.
Cost of repair:
Repair under warranty is free of charge. This excludes the cost of shipping the device to our repair center.
Exclusion of further claims:
Claims beyond the services mentioned in this statement of warranty are excluded. Statutory claims remain unaffected
Final provisions:
This warranty is solely subject to German law, to the exclusion of the United Nations Convention on contracts for the International
Sale of Goods (CISG). The place of jurisdiction is Engen, Germany.
7
Tel.: +49 77339819950
Email:
helpdesk@keybrick.one
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