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TROUBLESHOOTING
If you're having an issue with your diffuser, try
these quick fixes first.
If there is no mist coming out of
your diffuser:
Make sure the water is not higher than the
water line shown on the water reservoir. If this
doesn't solve the problem, try emptying the
water reservoir and gently wiping it out with a
paper towel. Rinse out the plastic lid as well,
and follow the instructions for cleaning the
inside of your diffuser. If there is still no mist
coming out, don't hesitate to reach out to us.
If your diffuser is spilling water:
Don't panic! First thing to do is to turn your
diffuser off. Make sure that the plastic lid and
the cover are properly in place. If the diffuser
continues to leak or spill water, get in touch
with us and we'll happily help.
Product parameters
Model:
Input voltage:
Rated Power:
Capacity:
Frequency:
Materials:
WARRANTY
At Moisturnt l we believe that everything should
have 3 components: functionality, durability,
and beauty. That's why we offer a 1-year
warranty on all our diffusers. If anything goes
wrong with your diffuser within your first year,
please reach out to us and We will be happy to
help you solve your problems.
Replacement parts
We know life happens—if you need to replace
a certain part of your diffuser at any time,
please reach out to us and we'd be happy to
facilitate getting you what you need to have
your diffuser working properly again.
HY-X5P-8PJY
24V
12W
500ml
Ultrasonic Vibration 2.4 MHz
Base: ABS Plastic
Water Reservoir: Polypropylene
05-EN
0.5A
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