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Verfügbare Sprachen
VII.Common problems
1.Why does the camera power off automatically after the red LED has
flashed for several times following Power ON/OFF button pressing?
The battery is low because of a short charge time. Please charge the
camera with a 5V charger. The charge time should be 8h at least for a
5v/2a camera, or 16h at least for a 5v/1a camera. After the camera has
been full charged, the power indicator on the cable will turn blue
2.Why does the camera have a large power consumption while it keeps
sending false alarms to my mobile phone?
It is suggested to install the camera in a place without many moving vehicles,
chimney or direct sunlight to avoid false alarms and PIR detection interference.
Another solution is to reduce the detection sensitivity on the page of PIR
detection settings, in a bid to reduce the false alarms and the wake-up time to
save the power consumption.
3.Why cannot I see videos on my mobile phone?
Check and make sure the TF card has been correctly inserted into the camera
and formatted on the "Setup" page of the APP on your mobile phone. If the
problem remains unchanged, have the TF card formatted (FAT32) on a
computer or replaced with another one.
4.Why does my camera detect or alarm？Or why does it miss some activities
in detection?
Check and make sure that the camera is installed at a height of 2.6m to 3m,
that the detection angle is 15°to 30°, that the PIR human detection on the
"Setup" page is enabled, and that the protective film on the lens has been
removed; increase the detection sensitivity.
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