Troubleshooting
The dehumidifier will not
turn on
The humidity is not
decreasing
Unusual noises
Water in tank overflows
Error code
•
The mains lead is not properly plugged in or there is
no power from the wall socket.
•
The water tank is full or incorrectly fitted.
•
The set humidity level has been reached.
•
Power plug or cord damaged.
•
The dehumidifier has not been used long enough.
•
Make sure that the doors and windows are closed.
•
The ambient temperature is too low.
•
The air filter frame is overly dirty.
•
Exceeded recommended room capacity.
•
The ambient humidity level is lower than the desired
humidity level set.
•
The dehumidifier is tilted or standing on an uneven
surface.
•
Make sure that the air filter is clean.
•
Loose or foreign particles inside the unit.
•
Sound of flowing refrigerant.
•
Water tank may be damaged.
•
Float for water auto-sensor is not in place.
•
Internal drainage passage is blocked or obstructed.
•
E1: Temperature sensor error. Contact customer care.
•
E2: Humidity sensor error. Contact customer care.
Instruction Manual ecoQ DryAir 13L Complete
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