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To properly balance the arm with monitors mounted, adjust the spring tension using the supplied Allen Key as follows:
If the arm drops, turn the adjustment screw counter-clockwise until it stays in a horizontal position.
If the arm rises, turn the adjustment screw clockwise until it stays in a horizontal position.
DO NOT over tighten the screws.
First, position and firmly hold the arm horizontally as shown. Ask for
assistance should you require it.
To avoid damage to monitors or mount, always keep the arm in a horizontal
position while making adjustments. Again, ask for assistance if required.
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