A Fault, What To Do; Customer Service - Siemens DG15602 Montage- Und Gebrauchsanleitung

A fault, what to do?

Attention!
Repairs must only be carried out by an authorised technician. Improper repairs can lead to risk of serious injury to
the user.
If your appliance does not operate as required, it is often due to a very minor problem. Please check whether you can remedy
the fault yourself by using the following guidelines. You will save yourself the costs of an unnecessary visit by customer service
personnel.
The electrical mains supply and the water supply must be shut off before all work on the appliance.
■
Fault
The appliance does not start (heat),
only cold water flows.
Too low a water flow or no water
flow
If the fault could not be eliminated, please call customer service.

Customer Service

We ask you to always provide the E­No. and the FD­No. of
your appliance when calling in a customer service engineer.
You will find the numbers on the type plate affixed on the
water heater.
Disposal
This appliance is labelled in accordance with Euro-
pean Directive 2012/19/EU concerning used elec-
trical and electronic appliances (waste electrical
and electronic equipment – WEEE).
The guideline determines the framework for the
return and recycling of used appliances as appli-
cable throughout the EU.
Please ask your specialist retailer about current
disposal facilities.
14
en
Cause
The fuse in the house electrical
installation has tripped/blown.
The mains plug is not inserted.
The safety temperature limita-
tion has tripped.
The filter in the tap is clogged.
The water outlet or the tap is
clogged by limescale.
The warm water connection
nozzle is clogged.
Guarantee
The guarantee conditions for this appliance are as defined by
our representative in the country in which it is sold.
Details regarding these conditions can be obtained from the
dealer from whom the appliance was purchased, or directly
from our representative in the country. Furthermore, the
guarantee conditions can also be found on the Internet at
the website address stated. The bill of sale or receipt must be
produced when making any claims under the terms of this
guarantee.
Solution
Check the fuse in the house electrical
installation.
Insert the plug into the mains socket.
Unplug the mains plug or turn off the
mains voltage, open the warm water
tap and allow approx. 4 litres of water
to flow. Insert the plug into the mains
socket or turn on the mains voltage.
Remove the filter and either clean it or
descale it.
Descale or install a new fitting.
Clean the warm water connection
nozzle and exchange the water con-
nection if necessary.
Subject to change without notice.
Who
Customer
Customer
Customer
Customer
Servicing
expert
Servicing
expert