Velleman ZLBL4 Bedienungsanleitung Seite 7

ZLBL4
Velleman® Service and Quality Warranty
Velleman® has over 35 years of experience in the electronics world
and distributes its products in more than 85 countries.
All our products fulfil strict quality requirements and legal stipulations
in the EU. In order to ensure the quality, our products regularly go
through an extra quality check, both by an internal quality
department and by specialized external organisations. If, all
precautionary measures notwithstanding, problems should occur,
please make appeal to our warranty (see guarantee conditions).
General Warranty Conditions Concerning Consumer Products
(for EU):
• All consumer products are subject to a 24-month warranty on
production flaws and defective material as from the original date of
purchase.
• Velleman® can decide to replace an article with an equivalent
article, or to refund the retail value totally or partially when the
complaint is valid and a free repair or replacement of the article is
impossible, or if the expenses are out of proportion.
You will be delivered a replacing article or a refund at the value of
100% of the purchase price in case of a flaw occurred in the first
year after the date of purchase and delivery, or a replacing article at
50% of the purchase price or a refund at the value of 50% of the
retail value in case of a flaw occurred in the second year after the
date of purchase and delivery.
• Not covered by warranty:
- all direct or indirect damage caused after delivery to the article
(e.g. by oxidation, shocks, falls, dust, dirt, humidity...), and by the
article, as well as its contents (e.g. data loss), compensation for loss
of profits;
- frequently replaced consumable goods, parts or accessories such as
batteries, lamps, rubber parts, drive belts... (unlimited list);
- flaws resulting from fire, water damage, lightning, accident, natural
disaster, etc. ...;
- flaws caused deliberately, negligently or resulting from improper
handling, negligent maintenance, abusive use or use contrary to the
manufacturer's instructions;
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