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Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions.
Your gamepad cannot be used
When the batteries are completely discharged, your gamepad cannot be used. Replace the
batteries.
Your gamepad freezes
Press and hold the Bluetooth pairing button for approximately three seconds to enter
Bluetooth pairing mode. When the gamepad enters Bluetooth pairing mode, connect the
devices again, and then check the operation of the gamepad.
If the problem is still not resolved, contact a Samsung Service Centre.
Another Bluetooth device cannot locate your gamepad
• E nsure that your gamepad is in Bluetooth pairing mode.
• E nsure that your gamepad and the other Bluetooth device are within the Bluetooth
connection range (10 m).
If the problem is still not resolved, contact a Samsung Service Centre.
Your gamepad cannot connect to another Bluetooth device
• E nsure that your gamepad and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
• O n the device you want to connect with, disconnect all paired devices and try to connect
again.
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