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en Customer Service
Customer Service
15 Customer Service
If you have any queries, are unable to
Customer Service
rectify faults on the appliance your-
self or if your appliance needs to be
repaired, contact Customer Service.
Function-relevant genuine spare parts
according to the corresponding Eco-
design Order can be obtained from
Customer Service for a period of at
least 10 years from the date on
which your appliance was placed on
the market within the European Eco-
nomic Area.
Note: Under the terms of the manu-
facturer's warranty applicable to the
location, the use of Customer Service
is free of charge. The minimum dura-
tion of the warranty (manufacturer's
warranty for private consumers) in
the European Economic Area is 2
years according to the terms of war-
ranty applicable to the location. The
terms of warranty do not affect other
rights or claims held by yourself un-
der local legislation.
Detailed information on the warranty
period and terms of warranty in your
country is available from our after-
sales service, your retailer or on our
website.
If you contact Customer Service, you
will require the product number (E-
Nr.) and the production number (FD)
of your appliance.
The contact details for Customer Ser-
vice can be found in the enclosed
Customer Service directory or on our
website.
38
15.1 Product number (E-Nr.)
and production number
(FD)
You can find the product number (E-
Nr.) and the production number (FD)
on the appliance's rating plate.
→ Fig.
/
1
4
Make a note of your appliance's de-
tails and the Customer Service tele-
phone number to find them again
quickly.
Technical data
16 Technical data
Refrigerant, cubic capacity and fur-
Technical data
ther technical specifications can be
found on the rating plate.
→ Fig.
/
1
4
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