For Mac based systems:
1. Go to the Apple menu in the upper left-hand corner and select System Preferences.
2. Click the Displays option and click the Display tab.
3. Select the Scaled option to change your resolution.
Problem: No audio on the monitors that are connected to the adapter.
To resolve no sound or audio problems, follow the steps below:
For Windows based system:
1. Click Start- Control Panel- Hardware and Sound.
2. Click Manage audio devices under Sound to open the Sound window.
3. From the Playback tab on the sound window, select the Monitor Model, and then click
the Set Default button.
For Mac based systems:
1. Go to the Apple menu in the upper left-hand corner and select System Preferences.
2. Select Sound- Click the Output tab- Select the Monitor Model for sound output.
Tips
Here are 4 ways to help reduce the USB 3.0 radio frequency interference to the wireless
connection of some laptops:
Option 1: Connect the laptop to a 5GHz Wi-Fi network.
Option 2: Connect devices (e.g, mouse, keyboard and hard disk drive) to USB 2.0 ports
on the laptop.
Option 3: Connect the USB 3.0 hub to the laptop with a high quality 1-foot or longer USB
3.0 extension cable. Keep USB 3.0 devices away from the host computer.
Option 4: Use high-quality shielded USB 3.0 devices/cables/connectors.
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