Troubleshooting - IKEA BEJUBLAD Handbuch

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Troubleshooting

Error
Description
code
Hob switches off after
ER03
10 sec.
ER21
Hob switches off.
Corresponding
E2
cooking area is turned
off.
Corresponding
E3
cooking area is turned
off.
Cooking area cannot
E6
be turned on.
Cooking areas are
E8
turned off.
Corresponding
EH
cooking area is turned
off.
E4
E5
E7
E9
Disconnect the hob from the power supply.
ER20
Wait a few seconds then reconnect the hob to the power supply.
ER22
If the problem persists, call the service centre and specify the error code that appears on the
ER31
display.
ER36
ER42
ER47
EA
Possible causes of the
error
Continuous key activation
detected.
Water or cookware placed on
Control panel.
The internal temperature of
electronic parts is too high.
Empty or wrong cookware.
Pot or glass temperature is too
high.
Electronic temperature too
high.
Wrong cookware.
Cookware is losing its magnetic
characteristics and may lead to
induction hob damage.
Power supply voltage and/or
frequency is out of range.
Fan failure.
Fan blocked by dust or fabrics.
Temperature sensor stuck for
cooking area.
Not enough temperature
change detected after
switching on the hob.
Solution
Remove water or cookware from glass
and Control panel.
Let the hob cool down.
Please check if the hob has sufficient
ventillation.
If error persists, please contact After
Sales Service.
Let the hob cool down.
Use appropriate cookware.
Do not heat-up empty pots.
Use appropriate cookware.
The error is automatically cancelled
after 8s and the cooking area can be
used again.
In case of further upcoming errors
cookware have to be changed.
If error persists, please contact After
Sales Service.
Check mains voltage and/or frequency.
If needed contact After Sales Service.
Clean and remove foreign bodies from
fan.
If error persists, please contact After
Sales Service.
Switch off the hob and switch it on
again after cooling down.
If error persists, please contact After
Sales Service.
21