Troubleshooting; Documentation Feedback - Dymo LabelManager 500TS Bedienungsanleitung

Troubleshooting

Review the following possible solutions if you encounter a problem while using your label maker.
Problem/Error Message
No display
Poor Print Quality
No label cassette inserted
Text exceeds printable area
Battery level is low
Label jam
Cutter jam
Unable to print
How do I remove the backing from the label?
If you need further assistance, visit the DYMO Web site at www.dymo.com.

Documentation Feedback

We are constantly working to produce the highest quality documentation for our products. We welcome your feedback.
Send us your comments or suggestions about our user guides. Please include the following information with your
feedback:
 Product name, model number, and User Guide page number
 Brief description of instructions that are inaccurate or unclear, areas where more detail is needed, and so on
We also welcome your suggestions about additional topics you would like to see covered in the documentation.
Send email messages to: documentation@dymo.com
Please keep in mind that this email address is only for documentation feedback. If you have a technical question, please
contact Customer Support.
Solution

Ensure the label maker is turned on.

Attach the charging adapter to the label maker to recharge the battery pack.
See Charging the Battery Pack.

Attach the charging adapter to the label maker to recharge the battery pack.
See Charging the Battery Pack.

Clean the print head. See Cleaning Your Label Maker.

Ensure the label cassette is installed properly.

Replace the label cassette.
Insert a label cassette.

Delete some or all of the buffer text.

Decrease the font size.

Select the Auto-fit text check box on the Font tab of the Label Edit screen.

Delete lines to fit on the label width.

Insert a wider label cassette.

Attach the charging adapter to the label maker to recharge the battery pack.
See Charging the Battery Pack.

Ensure the battery pack is inserted correctly. See Inserting the Battery Pack.

Replace the battery pack.

Remove jammed label; replace label cassette.

Clean cutter blade.

Remove jammed label; replace label cassette.

Clean cutter blade.
Insert the battery pack and try again. See Inserting the Battery Pack.
DYMO labels have an easy-to-peel split back.
Locate the split on the label backing.
1
Gently pinch the label lengthwise, folding toward the
2
printed side of the label. The label backing will
separate.
Carefully peel away the backing from the label.
3
18
Split label