Lenovo MyKey E10 Benutzerhandbuch Seite 11

Types of Warranty Service
1. Customer Replaceable Unit ("CRU") Service
Under CRU Service, your Service Provider will ship CRUs to you for you to install. Most CRUs are easy to install whereas
others may require some technical skill and tools. CRU information and replacement instructions are shipped with your
product and are available from Lenovo at any time upon request. You may request that a Service Provider install some
CRUs under one of the other types of warranty service designated for your product. Installation of external CRUs (such as
mice, keyboards, or monitors) is your responsibility. Lenovo specifies in the materials shipped with a replacement CRU
whether the defective CRU must be returned. When return is required, 1) return instructions, a prepaid return shipping label,
and a container are included with the replacement CRU, and 2) you may be charged for the replacement CRU if your
Service Provider does not receive the defective CRU within thirty (30) days of your receipt of the replacement.
2. On-site Service
Under On-Site Service, your Service Provider will either repair or exchange the product at your location. You must provide
a suitable working area to allow disassembly and reassembly of the Lenovo product. For some products, certain repairs may
require your Service Provider to send the product to a designated service center.
3. Courier or Depot Service
Under Courier or Depot Service, your product will be repaired or exchanged at a designated service center, with shipping
arranged by your Service Provider. You are responsible for disconnecting the product. A shipping container will be
provided to you for you to return your product to a designated service center. A courier will pick up your product and
deliver it to the designated service center. Following its repair or exchange, the service center will arrange the return
delivery of the product to you.
4. Customer Carry-In or Mail-In Service
Under Customer Carry-In or Mail-In Service, your product will be repaired or exchanged at a designated service center,
with delivery or shipping arranged by you. You are responsible to deliver or mail, as your Service Provider specifies,
(prepaid unless specified otherwise) the product suitably packaged to a designated location. After the product has been
repaired or exchanged, it will be made available for your collection. Failure to collect the product may result in your Service
Provider disposing of the product as it sees fit. For Mail-in Service, the product will be returned to you at Lenovo's expense,
unless your Service Provider specifies otherwise.
Lenovo Limited Warranty - Customer Notice
Please read the Lenovo Limited Warranty (LLW) at http://consumersupport.lenovo.com. The LLW is available in 11
languages at this Web site. If you cannot view the LLW, contact your local Lenovo office or reseller to obtain a printed
version of the LLW.
Warranty Information applicable to your Machine:
1. Warranty Period: 1 year
2. Type of Warranty Service: Customer Replaceable Unit ("CRU") or Customer Carry-In or Mail-In Service
For warranty service obtain Online Support at http://consumersupport.lenovo.com.
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