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Troubleshooting
Faults table
If the appliance does not work
properly, this does not always mean
that it is defective. If the coffee ma-
chine does not work and a message
is displayed, refer to the problem
solving information (see chapter
'Messages'). If no message is dis-
played, try to find a solution first by
checking the points mentioned in
the table below, or contact the ser-
vice department (see the guarantee
certificate for details).
Fault
Coffee is not hot.
The coffee does not
have enough crema.
Coffee comes out too
slowly.
Coffee comes out too
quickly.
Coffee only comes out
of one of the spouts on
the coffee dispenser.
Cause
The cups were not
preheated.
The brewing unit is too
cold.
The coffee is too coarsely
ground.
The coffee blend is not
suitable.
The coffee is ground too
fine.
The coffee is too coarsely
ground.
The holes on the spouts
are blocked.
Solution
Preheat the cups by rinsing
them out with warm water (see
"Tips to make hotter coffee").
Warm up the brewing unit with
the rinsing program before
making coffee (see "Rinsing").
Turn the knob for the grind
level setting one position
anticlockwise (see "Setting the
grind level").
Use a coffee blend suited to fully
automated coffee machines.
Turn the knob for the grind level
setting one position clockwise
(see "Setting the grind level").
Turn the knob for the grind
level setting one position
anticlockwise (see "Setting the
grind level").
Remove the dry coffee residues
with a needle (see "Cleaning the
coffee machine").
EN
DE
IT
SV
FI
NO
DA
TR
RO
FR
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