Chapter 8: Troubleshooting Guide; Before Contacting After-Sales Service - Bauknecht GKN 17G4 Bedienungsanleitung

8. TROUBLESHOOTING GUIDE

8.1. BEFORE CONTACTING AFTER-SALES SERVICE...

Performance problems often result from little things you can find and fix yourself without tools of any kind.
PROBLEM
The appliance is not working:
If there is water in the defrost pan:
If the edges of the appliance cabinet,
which come in contact with the door
seal, are warm to the touch:
If the light does not work:
If the motor seems to run too much:
If the appliance temperature is too
high:
If the doors do not open and close
properly:
• Is the power cable plugged into a live socket with the proper
voltage?
• Have you checked the protection devices and fuses of the electrical
system in your home?
• This is normal in hot, damp weather. The pan can even be half full.
Make sure the appliance is level so that the water does not overflow.
• This is normal in hot weather and when the compressor is running.
• Have you checked the protection devices and fuses of the electrical
system in your home?
• Is the power cable plugged into a live socket with the proper
voltage?
• In case the LEDs are broken the user must call the Service for
exchange of the same type available only at our After-sales Service
Centers or authorized dealers.
• Motor running time depends on different things: number of door
openings, amount of food stored, temperature of the room, setting
of the temperature controls.
• Is the condenser (back the appliance) free of dust and fluff?
• Are the door properly closed?
• Are the door seals properly fitted?
• On hot days or if the room is warm, the motor naturally runs longer.
• If the appliance door has been left open for a while or if large
amounts of food have been stored, the motor will run longer in order
to cool down the interior of the appliance.
• Are the appliance controls correctly set?
• Has a large amount of food been added to the appliance?
• Check that the door is not opened too often.
• Check that the door close properly.
• Check that food packages are not blocking the door.
• Check that the internal parts or automatic ice maker are not out of
position.
• Check that the door seals are not dirty or sticky.
• Ensure the appliance is level.
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SOLUTION