Optional Monitoring Software Installation (For Windows OS)
Please follow steps below to install software:
1. Please visit http://www.power-software-download.com
2. Click ViewPower software icon and choose your required language to download.
3. Follow the on-screen instructions to install the software.
4. When your computer restarts, the monitoring software will appear as an orange
"plug" icon at the bottom right of your screen (system tray) where the clock is.
5. User name and password in software management:
User name: administrator
Password: administrator
Trouble Shooting
Problem
No LED display on
the front panel.
Unit always on
battery mode
When power failure,
back-up time is
shorten.
Red LED is on.
Possible Cause
Battery voltage is too low
Battery failure.
Power cord loose
Fuse is burned.
AC utility is too high or too
low, or there is a blackout
Overload of the UPS.
Battery voltage is too low.
Battery defect due to high
temperature operation
environment, or improper
operation to battery.
Battery failure.
Charge the UPS unit up to 4
hours.
Replace with the same type of
battery.
Re-plug the power cord.
Replace the same type of fuse
Normal condition
Remove some noncritical load.
Charge battery 4 hours or more.
Replace with the same type of
battery.
Replace with the same type of
battery.
5
Solutions