Troubleshooting - Pioneer SGY-PM910H Bedienungsanleitung

Troubleshooting

Refer to the following suggestions if you have any problems installing or using the product.
If you cannot solve the problem, please contact your dealer or visit our web site.
Installation
„
Symptom
A sensor installed on the crank
set is coming into contact with
the frame, Di2 battery, brake, or
other provided component.
The crank set is obstructing the
transmitter and cover.
I cannot assemble the outer
chainring correctly.
There is a noise when I am
riding. The transmitter and cover
rattle.
The chain ring rattles.
When the right transmitter's
cover and left battery's cover
were installed, the seal was
weak.
There is sand or oil on the
rubber gasket in the transmitter.
Cause
The frame is not supported.
Depending on the shape of the
frame being used, a crank that
has sensors installed may not
be installable because it comes
into contact with the frame. Even
when two frames have the same
model number, a difference
in size and/or year may make
installation impossible.
When the Di2 battery is under
the chain stay, installation that
causes contact with the Di2
battery may not be possible.
The crank set is not supported.
The installation has been done
incorrectly.
The screws for installing the
sensor have become loose.
The double-sided tape or the
parts of the sensors have
deteriorated.
The crank set is not correctly
assembled. The chain ring
adapter is not correctly installed.
The chain ring bolt has become
loose.
The rubber gasket is
deteriorating.
―
User
Take your bicycle to your retailer and have its size measured to check whether
the frame is supported. Since actual measurement is required, a judgment about
whether a frame is supported cannot be made before the frame is sold.
Contact your dealer.
Contact your dealer.
Contact your dealer.
You may need to replace the double-
sided tape or the parts of the sensors if
they deteriorate. (This is a paid service.)
Contact your dealer.
We recommend periodically replacing the
rubber gaskets inside the right transmitter
and left transmitter's battery cover. (This
is a paid service.)
Using the equipment while the rubber
gaskets have deteriorated may damage
the product.
Contact your dealer.
It is necessary to replace the rubber
gaskets if bicycle oil, cleaner, mud, or
sand has gotten on them, even if they are
not deteriorated. (This is a paid service.)
Contact your dealer.
Solution
Dealer
Before selling the product, confirm that
the crank set is supported.
Shimano genuine chainrings are
supported.
The gap between the junction box and
the outer chainring is too narrow.
Refer to the documentation for the crank
set when assembling the chain ring,
and install it so the spider arm does not
contact the junction box.
Check the screws for fixing the right
transmitter, and then retighten them.
Check if the parts of the sensors are
installed correctly.
If replacements are needed, please visit
our website.
Check if the chain ring adapter is
installed correctly. Press on the chainring
in a clockwise direction to eliminate any
play as you tighten the chainring bolts
to the specified torque. Retorque the
chain ring bolt periodically. Refer to the
documentation for the crank set.
Fix the position of the right transmitter
after assembling the chainring.
Replace the rubber gaskets.
If replacements are needed, please visit
our website.
Replace the rubber gaskets.
If replacements are needed, please visit
our website.
EN
25