Faults / Trouble Shooting - Honeywell KaltecSoft PW50AS Einbauanleitung

13. Faults / Trouble Shooting

Disturbance
No water supply to the
device
Device does not
soften or regenerate
Nothing is displayed
Incorrect time is
displayed
Tank overflows
Residual hardness does not
match the set residual hard-
ness
Permanent regeneration
MU1H-1408GE23 R0305
Cause
Shut-off device in the bypass is not open or only
partially open.
Pipework of the drinking water supply is calcified
or blocked
Flow meter is defective
Incorrect settings at the control valve
Water meter is contaminated or defective
Internal electric cabling is defective
Wrong connection of flexible connecting hoses Connect the flexible connection lines correctly
Control head is defective
Power supply has been interrupted
Control head is defective
Power failure occurred
Internal pipework is contaminated or leaky
Float valve is defective
Device has not been deaerated
Connection adaptor is contaminated or defectiveCall the Technical Customer Service on
Connection adaptor is leaky
Device is in "Bypass" position
Incorrect settings at the control valve
Storage tank is almost or completely empty
Wrong block salt
Blending has been set incorrectly
Control valve is contaminated or defective
Control head is defective
Incorrect settings at the control valve
GB
Remedy
Open shut off valve fully
Clean or replace the pipework
Check and, if necessary, replace the flow meter
(CS)
Check the control valve settings
( Chapter 9)
Clean and, if necessary, replace water the meter
(CS)
Check internal electric cabling (CS)
Call Technical Customer Service on
(49) 6261 810
(Chapter 6.1)
Call the Technical Customer Service on
(49) 6261 810
Check power suppy (mains plug, fuse)
Call the Technical Customer Service on
(49) 6261 810
Set the time (Chapter 9.1)
Settings in the control valve remain
Check pipework (CS)
Check float valve (CS)
Deaerate the device (Chapter 7.1)
(49) 6261 810
Check the connection adaptor for leakage,
Call the Technical Customer Service on
(49) 6261 810
Set device to "Service" position
(Chapter 8.4.2)
Check the control valve settings
( Chapter 9. )
Check block salt level ( Chapter 11.2)
Use block salt for softeners DIN EN 973
Check the control valve settings
( Chapter 9)
Check blending valve and mixing ratio
( Chapter 7.8)
Clean control valve or, if necessary, replace con-
trol head (CS)
Call the Technical Customer Service on
(49) 6261 810
Check the control valve settings
( Chapter 9)
18 Honeywell GmbH