STIEBEL ELTRON DHE Touch 18/21/24 Bedienung Und Installation Seite 77

OPERATION
Troubleshooting
Problem, DHE Connect only
The stream is interrupted for a few sec-
onds or completely.
Note
For further problems, affecting the programming unit in
particular, contact the STIEBEL ELTRON SERVICE HOTLINE:
Tel. 0 55 31 - 702 702
Note
After a power failure
The programming unit displays and the selected settings
are retained following a power failure.
If you cannot remedy the fault, contact your qualified contractor.
To facilitate and speed up your enquiry, please provide the serial
www.stiebel-eltron.com
Cause
The router switched itself off during WLAN
setup (timeout).
The WLAN reception is too weak.
Network connection could not be estab-
lished.
When setting up WLAN access, incorrect ac-
cess credentials were entered.
Your router does not allow connections,
for example due to an enabled MAC filter.
®
The range of the Bluetooth connection is
too small.
The WLAN reception is too weak.
Remedy
Repeat WLAN setup.
Check that your WLAN availability is stable at the installation location. Use
a repeater to improve signal strength if necessary.
Check your access credentials. Establish a new connection from the pro-
gramming unit to the router if necessary.
Check the access credentials.
Check your router configuration. Contact the router manufacturer if nec-
essary.
®
Bring the Bluetooth loudspeaker closer to the instantaneous water heat-
er.
Check the strength of the WLAN reception. Use a repeater to improve sig-
nal strength if necessary.
number from the type plate (000000-0000-000000) or scan the
QR code.
Mini wireless remote control battery replacement
DHE Connect | DHE Touch | 77