STIEBEL ELTRON DHE Touch 18/21/24 Bedienung Und Installation Seite 76

OPERATION
Troubleshooting
Problem
The programming unit restarts auto-
matically, or restarts when the fuses are
switched off and on. System messages
appear on the Touch-Display in place of
the STIEBEL ELTRON logo.
You cannot adjust the temperature via the
Touch wheel.
Problem, DHE Connect only
You cannot adjust the volume via the
Touch wheel.
The internet radio or weather display is
unavailable.
The radio keeps getting interrupted.
No internet radio or weather search
results.
Time not displayed in the status bar.
Your WLAN is not shown in the status
display.
Your WLAN is not shown during setup.
Connection error when checking for
updates.
Error setting up WLAN.
76 |DHE Connect | DHE Touch
Cause
The device has an internal monitoring and
repair mode, which is executed automatically
in the event of programming unit errors.
The "Temperature" function has not been set
in the Touch wheel menu.
Cause
The "Volume" function has not been set in
the Touch wheel menu.
The WLAN reception is too weak.
The WLAN connection is not set up.
The WLAN reception is too weak.
The internet access bandwidth is too low.
Transmitter or locations not supported by
provider.
The WLAN connection is not set up.
The WLAN reception is too weak.
The WLAN connection is not set up.
The WLAN reception is too weak.
The WLAN SSID (network name) is not vis-
ible.
The WLAN connection is unavailable.
The IP address could not be obtained.
Remedy
The device restarts automatically after the repair. You may have to make
the user settings again.
Set the function for temperature.
Remedy
Set the function for volume.
Check the signal strength in the status bar. Use a repeater to improve sig-
nal strength if necessary.
Set up the WLAN connection.
Check the signal strength in the status bar. Use a repeater to improve sig-
nal strength if necessary.
Contact your internet provider to find out whether access with increased
bandwidth is available.
Check spelling. Use only provider transmitters and locations.
Set up the WLAN connection or set the time.
Check that your WLAN is available at the installation location. Use a re-
peater to improve signal strength if necessary.
Set up the WLAN connection.
Check that your WLAN is available at the installation location. Use a re-
peater to improve signal strength if necessary.
Check your router configuration. Alternatively you may also enter the SSID
manually.
Check the connection and establish a new WLAN connection if necessary.
Check your router and internet connection settings.
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