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TROUBLESHOOTING

Problem
Possible cause
Device does not
Power failure
operate
Plug loose
Device restarted too quickly
after stopping
Poor performance Power too low
Air filter dirty
Set temperature is not proper
Door or windows are open
Device can not
Serious interference (static
be controlled by
pressure, unstable voltage)
remote control
Remote control is outside
recieving range
Blocked by obstacles
Battery low
There is a fluorenscence lamp
in the room
No air coming out
Blocked air inlet or air outlet
Device is defrosting (check by
pulling out filter)
Temperature can
Required temperature exceeds
not be adjusted
the setting range
Device operates in auto mode
Abnormal smell
Filter is dirty
Abnormal sounds
Interferences by radio, thunder,
etc.
„PAPA" sound
Friction sound that can be caused by the change of temperature
Water flowing
A flowing sound of the refrigerant inside the device is normal
sounds
If the problem persists, please switch off the device, disconnect the power immediately and
contact the service center.
Solution
Check the power supply
Insert the plug properly
Wait for 3 minutes before turning the
device back on again
Check the power supply
Clean air filter
Adjust temperature setting
Close doors and windows
Pull the plug, wait for 3 min, reinsert it
and restart the device
Do not exceed the recieving range of 8 m
Remove any obstacles between device
and remote control
Check the batteries of remote control and
replace if necessary
Turn off the fluorenscence lamp and try
again
Try with the remote control close to the
device
Remove any obstacles
The device will resume operation after
defrosting
Stay within the setting range of 16° C to
30° C
Change the mode
Clean the filter
Pull the plug, wait for 3 min, reinsert it
and restart the device
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