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Faxing Problems
Problèmes d'envoi
de télécopies
Fax-Probleme
Faxproblemen
1
EN
Try the following solutions in order from the Top.
Problems
Cannot send fax.
Cannot receive fax.
Quality problems (sending)
Quality problems (receiving)
Answering machine cannot answer to voice calls
Incorrect time
Solutions
Make sure the phone cable you are using is correct for the product. See the fax specifications in the Appendix of the online
A
User's Guide.
Make sure the phone cable is connected correctly and check that the phone line works. You can check the line status by using
B
the Check Fax Connection function.
If you connected the product to a DSL phone line, you must install a DSL filter on the line otherwise you cannot fax. Contact
C
your DSL provider for the necessary filter.
If you connected this product to a PBX (Private Branch Exchange) phone line or Terminal Adapter, turn off Dial Tone
D
Detection.
& 122
R
Make sure that the recipient's fax machine is turned on and working.
E
If this product is not connected to a phone and you want to receive faxes automatically, make sure you turn on auto answer.
F
& 88
R
Clean the document glass and Automatic Document Feeder (ADF). See your online User's Guide.
G
If the fax you sent was faint or not clear, change the Resolution or Contrast in the fax settings menu.
H
& 122
Turn off V.34.
I
R
Make sure that ECM is turned on.
J
When auto answer is turned on and an answering machine is connected to the same phone line as this product, set the
K
number of rings to answer for receiving faxes to a higher number than the number of rings for the answering machine.
& 88
R
The clock may run fast/slow or may be reset after a power failure, or the power is left off for a long time. Set the correct time.
L
& 118
R
& 68
R
& 122
R
Solution No.
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J
K
L
& 97
R
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