Warranty And Repair Policy - Blade MCX2 Bedienungsanleitung

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Warranty and Repair Policy

Warranty Period
Exclusive Warranty- Horizon Hobby, Inc., (Horizon) warranties that the Products purchased (the "Product")
will be free from defects in materials and workmanship at the date of purchase by the Purchaser.
Limited Warranty
Horizon reserves the right to change or modify this warranty without notice and disclaims all other
warranties, express or implied.
(a) This warranty is limited to the original Purchaser ("Purchaser") and is not transferable. REPAIR OR RE-
PLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. This
warranty covers only those Products purchased from an authorized Horizon dealer. Third party transactions
are not covered by this warranty. Proof of purchase is required for warranty claims.
(b) Limitations- HORIZON MAKES NO WARRANTY OR REPRESENTATION, EXPRESS OR IMPLIED, ABOUT
NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE PRODUCT. THE
PURCHASER ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED THAT THE PRODUCT WILL SUITABLY
MEET THE REQUIREMENTS OF THE PURCHASER'S INTENDED USE.
(c) Purchaser Remedy- Horizon's sole obligation hereunder shall be that Horizon will, at its option, (i) repair
or (ii) replace, any Product determined by Horizon to be defective. In the event of a defect, these are the
Purchaser's exclusive remedies. Horizon reserves the right to inspect any and all equipment involved in a
warranty claim. Repair or replacement decisions are at the sole discretion of Horizon. This warranty does
not cover cosmetic damage or damage due to acts of God, accident, misuse, abuse, negligence, commercial
use, or modification of or to any part of the Product. This warranty does not cover damage due to improper
installation, operation, maintenance, or attempted repair by anyone other than Horizon. Return of any goods
by Purchaser must be approved in writing by Horizon before shipment.
Damage Limits
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS
OR PRODUCTION OR COMMERCIAL LOSS IN ANY WAY CONNECTED WITH THE PRODUCT, WHETHER SUCH
CLAIM IS BASED IN CONTRACT, WARRANTY, NEGLIGENCE, OR STRICT LIABILITY. Further, in no event shall
the liability of Horizon exceed the individual price of the Product on which liability is asserted. As Horizon
has no control over use, setup, final assembly, modification or misuse, no liability shall be assumed nor
accepted for any resulting damage or injury. By the act of use, setup or assembly, the user accepts all
resulting liability.
If you as the Purchaser or user are not prepared to accept the liability associated with the use of this
Product, you are advised to return this Product immediately in new and unused condition to the place of
purchase.
Law: These Terms are governed by Illinois law (without regard to conflict of law principals).
Warranty Services
Questions, Assistance, and Repairs:
Your local hobby store and/or place of purchase cannot provide warranty support or repair. Once assembly,
setup or use of the Product has been started, you must contact Horizon directly. This will enable Horizon to
better answer your questions and service you in the event that you may need any assistance. For questions
or assistance, please direct your email to productsupport@horizonhobby.com, or call 877.504.0233 toll free
to speak to a Product Support representative.
Inspection or Repairs
If this Product needs to be inspected or repaired, please call for a Return Merchandise Authorization (RMA).
Pack the Product securely using a shipping carton. Please note that original boxes may be included, but
are not designed to withstand the rigors of shipping without additional protection. Ship via a carrier that
provides tracking and insurance for lost or damaged parcels, as Horizon is not responsible for merchandise
until it arrives and is accepted at our facility. A Service Repair Request is available at www.horizonhobby.
com on the "Support" tab. If you do not have internet access, please include a letter with your complete
name, street address, email address and phone number where you can be reached during business days,
your RMA number, a list of the included items, method of payment for any non-warranty expenses and a
brief summary of the problem. Your original sales receipt must also be included for warranty consideration.
Be sure your name, address, and RMA number are clearly written on the outside of the shipping carton.
Warranty Inspection and Repairs
To receive warranty service, you must include your original sales receipt verifying the proof-of-purchase
date. Provided warranty conditions have been met, your Product will be repaired or replaced free of charge.
Repair or replacement decisions are at the sole discretion of Horizon Hobby.
Non-Warranty Repairs
Should your repair not be covered by warranty the repair will be completed and payment will be required
without notification or estimate of the expense unless the expense exceeds 50% of the retail purchase cost.
By submitting the item for repair you are agreeing to payment of the repair without notification. Repair
estimates are available upon request. You must include this request with your repair. Non-warranty repair
estimates will be billed a minimum of ½ hour of labor. In addition you will be billed for return freight. Please
advise us of your preferred method of payment. Horizon accepts money orders and cashiers checks, as
well as Visa, MasterCard, American Express, and Discover cards. If you choose to pay by credit card, please
include your credit card number and expiration date. Any repair left unpaid or unclaimed after 90 days will
be considered abandoned and will be disposed of accordingly. Please note: non-warranty repair is only
available on electronics and model engines.
Country of Horizon Hobby Address
Purchase
United States Horizon 4105 Fieldstone Rd
Service Center Champaign, Illinois
61822 USA
(Electronics and
engines)
Horizon 4105 Fieldstone Rd
Product Support Champaign, Illinois
61822 USA
(All other products)
United Horizon Hobby Limited Units 1-4 Ploysters Rd
Kingdom Staple Tye
Harlow, Essex
CM18 7NS
United Kingdom
Germany Horizon Hamburger Str. 10
Technischer 25335 Elmshorn
Service Germany
France Horizon Hobby SAS 14 Rue Gustave Eiffel
Zone d'Activité du Réveil Matin
91230 Montgeron
25
Phone Number/ Email
877-504-0233
productsupport
@horizonhobby.com
877-504-0233
productsupport
@horizonhobby.com
+44 (0) 1279 641 097
sales@horizonhobby.co.uk
+49 4121 46199 66
service@horizonhobby.de
+33 (0) 1 60 47 44 70