Backup and Restore
Set up a cloud backup (Frameo+)
Tap Set up cloud backup and select a friend that has an active
Frameo+ subscription, to initiate a cloud backup of your frame.
If you already have a backup set up, tap it to see more details.
Backup status will indicate what state your backup is in, with a symbol.
Cloud symbols and their meaning:
Backup complete and secured in the cloud
Cloud backup in progress
Frame is currently not backed up in the cloud
Waiting for other device to act (check the Frameo app on
your phone)
Cloud backup failed
External storage backup
Backup frame to external storage (e.g. micro SD card)
Tap to make a backup of your photos, friends and settings. The
time of the latest successful backup is also displayed here.
Any existing backup on the external storage will be overridden!
NB: Please note, many frames will need a FAT32 formatted micro
SD card with a maximum of 128GB of storage. Please check with
the brand of your frame for more information regarding compatibility
for your specific device.
Automatic backup
If checked, your frame will automatically take a backup within 30
hours of receiving new photos or making changes to your frame.
Restore from backup
Before you attempt to restore your frame, start by confirming that
your backup is up-to-date. This is done by confirming the date
under "Backup frame to external storage (e.g. micro SD card)".
If e.g. the last backup is too old or if no backup is made, then press
the "Backup frame to external storage (e.g. micro SD card)" button
to make a new backup.
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